✦Support
Help with Fitly.
Common questions
- How do I connect my assistant? Follow the connection guide.
- I forgot my password. Request a reset link. Resetting signs out every connected assistant; reconnect them afterwards.
- How do I remove an assistant’s access? Under Connected assistants, choose Disconnect.
- How do I delete my account and data? Under Security, choose Delete account. Your active records are removed immediately; the privacy page explains what can remain in backups and logs for a limited time.
- How do I make a privacy request? Email support@getfitly.app from the address on your account.
- Does Fitly cost anything? Not during the beta.See Plan & billing.
Keep your account safe
Fitly will never ask for your password.
Never send your password, a reset link or a sign-in code to anyone, including Fitly support, by email or in a chat. If you need help signing in, describe what happens and we will guide you from there. Reset links come only from Fitly’s own email and work for 30 minutes.
Contact
Email support@getfitly.app. We read everything and reply as quickly as a small team can.